Reaching out is the hardest part. Once you do, we take it from there. Whether you have questions, need a benefits check, or are ready to start today — our admissions team is available around the clock, every day of the year.
Take the First Step
Most people who contact us aren't sure exactly what they need. They know something has to change — for themselves or for someone they love — and they're looking for someone who can help them understand what the next step looks like.
That's exactly what our admissions team is here for. Not to push you toward a decision, but to give you honest information, answer your questions, and help you figure out what makes sense. Whether that's treatment at Holland Pathways, a different level of care, or just more clarity — we want to help you get there.
Call us, fill out the form, or use the live chat. We'll respond promptly, and everything you share is completely confidential.
All submissions are confidential and protected under HIPAA. This form does not commit you to treatment.
WHAT HAPPENS AFTER YOU REACH OUT
We know that reaching out to a treatment center can feel like stepping into the unknown. Here's what the process actually looks like once you contact us — no surprises.
01
A Real Conversation
You'll speak with a member of our admissions team — a real person, not an automated system. They'll ask some basic questions to understand your situation and what you're looking for.
02
Benefits Verification
If insurance is part of the picture, we'll check your coverage right away. We contact your insurance provider directly and give you a plain-language summary of what your plan covers.
03
A Clinical Pre-Assessment
A brief clinical conversation helps us understand what level of care is the right fit — detox, residential, PHP, IOP, or outpatient. This is not an interrogation. It's a conversation.
04
Intake Planning
If Holland Pathways is the right fit, we'll walk through what admission looks like, what to bring, what to expect on day one, and how to handle logistics like transportation, time off work, and family communication.
05
You Arrive
Our team meets you at the door. From the moment you arrive, you are in good hands.
FOR FAMILIES
You're not alone in this. Family members reach out to us every day — sometimes before their loved one is ready, sometimes in a moment of crisis, sometimes just needing to know what options exist.
We can help you:
You don't have to be the patient to deserve support. Call us — this call is for you too.
LOCATION & DIRECTIONS
We regularly assist clients traveling from across Kansas, Western Oklahoma, and Southern Nebraska with transportation coordination. If distance is a concern, mention it when you call — we'll help you work it out.
We regularly assist clients traveling from across Kansas, Western Oklahoma, and Southern Nebraska with transportation coordination. If distance is a concern, mention it when you call — we'll help you work it out.
WHAT TO BRING
If you or a loved one is preparing for admission, our admissions team will walk you through a full checklist during your intake call. In the meantime, here are a few general items to have ready:
Questions about what to bring or what to leave at home? Call us — we'll walk you through it.
TESTIMONIALS
FAQS
Yes, completely. Everything you share with our admissions team is protected under HIPAA. We will not contact your employer, family members, or anyone else without your explicit written consent.
Call anyway. Our admissions team is not here to pressure you into anything. If you have questions, doubts, or just need to talk through what you're experiencing, we are a safe and honest place to do that. Readiness often grows through conversation.
Yes. Family members frequently reach out before a loved one has agreed to seek help. We can give you general information about our programs, walk you through the intervention and admissions process, and help you prepare for the conversation ahead.
In many cases, same-day or next-day admission is possible, depending on availability and the completion of the intake process. For urgent situations, we prioritize as quickly as we can. Call us and we'll give you an honest answer about current availability.
Call again. There is no judgment here — only the same honest, compassionate help we offer to everyone. People often need to reach out more than once before the timing is right. We will be here whenever you are ready.
Yes. If you're considering Holland Pathways from a distance, we can walk you through our programs, answer all your questions, and help you assess fit over the phone or video call — before you make any travel arrangements.
Care Evaluation
There is never a wrong time to reach out. Our admissions line is open around the clock — because we know that the moment someone decides to ask for help doesn't always happen at 9 a.m. on a Tuesday.
Whenever your moment is, we'll be here.
Confidential. No pressure. Available 24/7.
